Privacy Policy
At Vaurse, we believe that trust begins with how information is handled. Vaurse provides digital identity, networking, event, credential, attendance, access-control and engagement services through the Vaurse platform and Voscard. This Privacy Policy explains how Vaurse Limited ("Vaurse", "we", "us", or "our") collects, uses, stores, shares and protects personal information when you use our websites, mobile applications, Voscard products, organizational platforms, events, devices and other services. We are committed to processing personal data responsibly and in accordance with applicable data-protection laws, including the Data Protection Act, 2012 (Act 843) of Ghana, where applicable. Ghana's DPC identifies the Act as the principal framework governing the collection, use, disclosure, destruction and protection of personal data. By using Vaurse, you acknowledge that you have read and understood this Privacy Policy.
1. Who we are
Vaurse is a technology company building infrastructure for trusted digital identity and interaction. Our services may include: Digital Voscard Physical Voscard Digital identity profiles Professional profiles Employee IDs Student IDs Event credentials Membership credentials Event registration and check-in Attendance management Access control Lead capture Business directories Events Perks and offers Organizational dashboards Campaigns and engagement Smart attendance devices Access-control devices Facial-recognition systems CCTV integrations Other identity and engagement services Depending on how you interact with Vaurse, different categories of information may be collected.
2. Scope of this privacy policy
This Privacy Policy applies when you: Visit a Vaurse website. Download or use the Vaurse mobile application. Create a Vaurse account. Create or use a Digital Voscard. Purchase or use a physical Voscard. Register for or attend an event. Interact with a Vaurse-enabled organization. Use Vaurse attendance services. Use Vaurse access-control services. Interact with a Vaurse directory. Participate in campaigns or promotions. Connect with another Vaurse user. Contact Vaurse support. Use Vaurse-connected devices. Otherwise interact with Vaurse services. This Privacy Policy does not necessarily apply to information collected by third-party websites or services that we do not control.
3. IMPORTANT: When an organization uses vaurse
Vaurse is used by businesses, schools, event organizers and other organizations. In those situations, an organization may determine: What information it collects. Why it collects it. Who can access it. How long it retains it. What services it uses it for. For example, an employer may use Vaurse to manage employee identities and attendance. A school may use Vaurse to manage student identities and attendance. An event organizer may use Vaurse to manage registration and event check-in. In these circumstances, the organization may be the data controller for certain information, while Vaurse may process information on its behalf as a data processor, depending on the particular service and applicable law. Ghana's DPC defines a data controller as the person who determines the purposes and manner of processing, while a data processor processes data on behalf of a controller. If you use Vaurse through an organization, you may need to direct certain privacy requests to that organization.
4. Information we collect
The information we collect depends on how you use Vaurse. 4.1 Information You Provide Directly When you create an account, we may collect: Full name Username Email address Phone number Password or authentication information Date of birth, where required Profile photograph Gender, where voluntarily provided Country City Professional information Job title Employer Educational institution Skills Biography Website Social-media links Professional credentials Other profile information
5. Digital vaurse information
If you create a Digital Voscard, you may provide information including: Name Photograph Job title Company Contact information Email Phone number Website Social links Professional information Credentials Biography Location Other information you choose to display You control much of the information included in your profile. However, some information may be required to provide specific services.
6. Physical vaurse information
When you order a physical Voscard, we may collect: Name Delivery address Phone number Email Card type Card configuration Order information Payment status Transaction information Delivery information The physical card may contain or provide access to identifiers such as: QR codes NFC identifiers Card numbers Other technical identifiers The physical card itself does not necessarily contain all information associated with your Vaurse account.
7. Organization information
If you use Vaurse through a business, school or other organization, we may process information such as: Employee ID Student ID Department Job title Course or programme Organization Membership information Credentials Employment status Attendance records Access permissions Organizational roles Organizational contact information The exact information depends on the organization's configuration of Vaurse.
8. Event information
If you register for or participate in an event using Vaurse, we may collect: Name Email Phone number Organization Job title Registration information Ticket or pass information Check-in status Attendance information Networking interactions Event preferences Information voluntarily provided to event organizers Event organizers may have access to information associated with their events.
9. Attendance information
Where Vaurse is used for attendance management, we may process: Name User ID Employee/student ID Date and time of attendance Check-in time Check-out time Location or designated area Device information Attendance status Authentication method Attendance information may be collected through: Vaurse mobile application QR codes NFC Smart attendance terminals Other supported technologies
10. Location information
Certain Vaurse services may use location information. This may include: Approximate location GPS location Check-in location Event location Organization location Device location Location associated with access or attendance events Location information may be used to: Enable location-based services. Support attendance. Facilitate event discovery. Display nearby events or businesses. Support access-control functionality. Improve security. Provide relevant recommendations. Where required, Vaurse will request appropriate permissions before accessing location information through your device. You may disable location permissions through your device settings, although some features may not function properly.
11. Access-control information
If an organization uses Vaurse for access control, we may process: Identity information Access credentials Access permissions Entry and exit times Location or area accessed Device identifiers Authentication events Access attempts Security logs This information may be used to determine whether an individual is authorized to access a particular area.
12. Biometric information
Certain Vaurse services may support biometric authentication or identification. This may include: Facial recognition Facial templates Fingerprint-related information Other biometric identifiers supported by an organization or compatible device Biometric information is particularly sensitive and will be processed only where there is an appropriate lawful basis and where required permissions, notices and safeguards are in place. Where an organization deploys biometric services through Vaurse, that organization may be responsible for determining the lawful basis, obtaining required permissions and providing appropriate notices to affected individuals. We will not use biometric information for unrelated purposes without an appropriate lawful basis.
13. CCTV and video information
Vaurse may integrate with CCTV or smart monitoring systems operated by organizations. Where applicable, these systems may capture: Images Video Facial information Date and time Location Entry and exit activity Security events CCTV information is generally controlled by the organization operating the relevant system. For example, if a business uses Vaurse-connected CCTV at its premises, that business may determine: Why CCTV is being used. What areas are monitored. How long recordings are retained. Who can access recordings. How individuals can exercise applicable rights.
14. Device and technical information
When you use Vaurse, we may automatically collect information about the device you use. This may include: Device type Operating system Browser type App version Device identifiers IP address Network information Language Time zone Mobile network Crash reports Performance information Log information We use this information to operate, secure and improve our services.
15. Usage information
We may collect information about how you use Vaurse. For example: Features used Profiles viewed Voscard shares Events viewed Events registered for Perks viewed Directory searches Connections made Campaign interactions Check-ins Access attempts Device interactions This information helps us understand how the platform is being used and improve the experience.
16. Information from other users
Another person may provide information about you. For example, someone may: Share your profile. Add you as a contact. Invite you to an event. Refer you to Vaurse. Provide your business information. Add you to an organizational directory. We may process such information where permitted by applicable law.
17. Information from organization
Organizations using Vaurse may provide information about: Employees Students Members Event attendees Contractors Visitors Other individuals The organization is responsible for ensuring it has an appropriate legal basis and authority to provide such information to Vaurse.
18. Information from third parties
We may receive information from third parties such as: Payment providers Authentication providers Event partners Organizations Identity verification providers Technology providers Analytics providers Marketing partners Other service providers We will use third-party information in accordance with applicable law and this Privacy Policy.
19. How we use personal information
We may use personal information to: Provide Vaurse Services Including: Creating accounts. Creating Voscard profiles. Managing digital identities. Issuing credentials. Processing card orders. Providing event services. Managing attendance. Supporting access control. Providing organizational dashboards. Improve Vaurse We may analyze usage information to: Improve features. Fix technical issues. Improve performance. Develop new products. Understand user needs. Maintain Security We may use information to: Detect fraud. Prevent abuse. Detect unauthorized access. Protect accounts. Investigate security incidents. Protect users and organizations. Communicate With You We may send: Account notifications. Security notifications. Service updates. Transaction notifications. Event notifications. Support communications. Marketing Where permitted by law and consistent with your preferences, we may send: Product announcements. Events. Promotions. Offers. Vaurse news. Partner offers. You can opt out of promotional communications.
20. Our legal bases for processing
Depending on the circumstances and applicable law, we may process information because: You have provided consent For example, where you voluntarily provide information or enable an optional feature. Processing is necessary to provide a service For example, processing your name and delivery address to deliver a physical Voscard. Processing is necessary to fulfil a contract For example, providing an organizational subscription. Processing is required by law We may process information where required by applicable law or legal process. Processing is necessary for legitimate purposes Where permitted by applicable law, we may process information for purposes such as security, fraud prevention, service improvement and business administration. We will seek to ensure that our processing is lawful, relevant and not excessive, consistent with Ghana's data-protection principles.
21. Consent
Where we rely on consent, you may withdraw your consent at any time, subject to applicable law. Withdrawal of consent may affect our ability to provide certain features. For example, if you disable location permissions, certain location-based services may no longer function. The DPC's own privacy notice recognizes that consent may be withdrawn, while noting that withdrawal can affect the ability to provide certain services
22. Public profiles
Vaurse allows users to create digital identity profiles that may be shared with others. Depending on your settings and the nature of the service, information on your profile may be visible to: Other Vaurse users. People who scan your Voscard. Event participants. Organizations. People accessing a public profile link. You should only publish information that you are comfortable sharing.
23. Who we share information with
We do not sell your personal information simply because you use Vaurse. We may share information with: Organizations you interact with For example, if you attend an event, the event organizer may receive relevant registration or attendance information. Your employer or school Where you use Vaurse through that organization, authorized administrators may access information necessary for the services they have enabled. Service providers We may use third parties for: Cloud hosting Database infrastructure Payments Communications Analytics Security Authentication Customer support Delivery Hardware Software infrastructure These providers process information on our behalf where applicable. Legal and regulatory authorities We may disclose information where required by: Law Court order Regulatory requirement Law-enforcement request Other lawful process Protection of rights and safety We may disclose information where reasonably necessary to: Prevent fraud. Protect users. Investigate security incidents. Protect Vaurse's rights. Protect another person's safety.
24. We do not sell personal data
Vaurse does not sell personal information to third parties as a commercial data product. We may, however, provide services that allow organizations to communicate with users, capture leads, conduct campaigns or provide offers. Such functionality does not mean Vaurse sells users' personal information.
25. Lead Capture
Vaurse may allow businesses, event organizers and other organizations to capture leads when users intentionally interact with them. For example, when you: Scan a business Voscard. Share your profile. Register for an event. Request information. Participate in a campaign. Express interest in a business. The organization may receive the information necessary for that interaction. The organization's subsequent use of your information may be governed by its own privacy policy.
26. Payments
When you purchase a Voscard, subscription or other paid service, payment information may be processed by third-party payment providers. Vaurse may receive information such as: Transaction ID Amount Currency Payment status Payment method type Billing information We generally do not need to store your complete payment-card details where payment processing is handled by a third-party payment provider.
27. International data transfers
Some Vaurse service providers may operate outside Ghana. As a result, personal information may be processed or stored in other countries. Where personal information is transferred internationally, Vaurse will take reasonable steps to ensure that appropriate safeguards are applied and that the transfer complies with applicable law.
28. Data retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer period is required or permitted by law. Retention periods depend on the type of information. For example: Account information May be retained while your account remains active and for a reasonable period thereafter. Transaction information May be retained for accounting, tax, legal and fraud-prevention purposes. Attendance information May be retained according to the organization's requirements and applicable law. Event information May be retained according to the event organizer's requirements and applicable law. Security logs May be retained for security and incident investigation purposes. CCTV Retention is generally determined by the organization operating the CCTV system, subject to applicable law. When information is no longer required, we may delete or anonymize it. The DPC similarly states that personal data should not be retained longer than necessary for the purpose for which it was processed.
29. Anonymized information
We may anonymize or aggregate information so that it can no longer reasonably identify an individual. We may use anonymized information for: Analytics Research Statistics Product development Business planning Platform improvement Because properly anonymized information is no longer personal information, it may be retained for longer periods where legally permitted.
30. Data security
We take reasonable technical and organizational measures designed to protect personal information against: Unauthorized access. Loss. Misuse. Alteration. Destruction. Unauthorized disclosure. Security measures may include: Encryption. Authentication controls. Access controls. Monitoring. Logging. Secure infrastructure. Backups. Security testing. Internal access controls. However, no system can be guaranteed to be completely secure.
31. Data breaches
If Vaurse becomes aware of a personal-data security incident, we will assess the incident and take reasonable steps to: Contain the incident. Investigate the cause. Protect affected systems. Determine the information affected. Take corrective action. Notify relevant parties where required by applicable law.
32. Your data protection rights
Subject to applicable law, you may have rights including: Right to know You may request information about how your personal data is processed. Right of access You may request access to personal information we hold about you. Right to correction You may request correction of inaccurate or incomplete information. Right to object You may object to certain processing of your personal information. Right to withdraw consent Where processing is based on consent, you may withdraw consent. Right regarding direct marketing You may object to or opt out of direct marketing, subject to applicable law. Right to deletion You may request deletion of personal information where applicable. Right to data portability Where applicable, you may request your information in a structured format. Right to complain You may lodge a complaint with the relevant data-protection authority. The Ghana DPC identifies data-subject rights including access, objection, direct-marketing rights and compensation in appropriate circumstances.
33. How to exercise your rights
To make a privacy request, contact: Vaurse Data Protection / Privacy Team Email: [Insert privacy email] Subject: Privacy Request Please provide enough information for us to identify you and understand your request. We may need to verify your identity before fulfilling certain requests. We will respond within the period required by applicable law.
34. Organizational data requests
If your information is processed through a Vaurse-enabled: Employer School Event Organization Membership program you may need to contact that organization for certain requests. For example, if your employer determines the purpose for collecting attendance information, the employer may be the relevant data controller. Vaurse will provide reasonable assistance to organizations in fulfilling applicable data-protection obligations.
35. Children's Privacy
Vaurse services may be used by schools and educational institutions. Because some services may involve students or minors, organizations using Vaurse for children must ensure that appropriate consent, authorization and safeguards are in place as required by applicable law. We do not knowingly collect children's personal information for unrelated commercial purposes. Where a child uses Vaurse through a school or other organization, the organization is responsible for ensuring that its use of Vaurse complies with applicable requirements concerning children and student information.
36. Cookies
Vaurse websites may use cookies and similar technologies. Cookies may be used to: Keep users signed in. Remember preferences. Improve website performance. Understand website usage. Measure marketing performance. Improve security. Some cookies may be essential for the operation of the website. You can manage cookies through your browser settings. A separate Cookie Policy may provide additional information.
37. Analytics
We may use analytics technologies to understand: How users interact with Vaurse. Which features are used. How the website performs. Where technical problems occur. How campaigns perform. Analytics information may be aggregated or anonymized where appropriate.
38. Marketing
Where permitted by applicable law, we may use contact information to send promotional communications. You may unsubscribe from marketing emails using the unsubscribe mechanism included in the communication. You may also contact us to request that promotional communications stop. You may continue to receive essential service communications.
39. Push notifications
The Vaurse mobile application may send push notifications for: Account activity. Events. Check-ins. Messages. Security alerts. Promotions. Other service-related activities. You can manage push-notification permissions through your device settings.
40. Social media
Vaurse may provide links to or integrations with third-party social-media platforms. If you interact with those platforms, their own privacy policies apply. Vaurse is not responsible for the privacy practices of third-party social-media services.
41. Third - party websites
Vaurse may contain links to websites operated by third parties. We do not control those websites. You should review their privacy policies before providing personal information.
42. Third - party service providers
Vaurse may use third-party providers for: Cloud infrastructure Data storage Payment processing Analytics Authentication Messaging Email SMS Push notifications Customer support Security Hardware Delivery Other infrastructure We seek to work with providers that maintain appropriate safeguards and contractual protections.
43. Business transfers
If Vaurse is involved in: A merger Acquisition Investment Restructuring Sale of assets Corporate reorganization personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.
44. Your responsibilities
You are responsible for ensuring that information you provide to Vaurse is accurate. You should not: Upload another person's personal information without authorization. Create fraudulent profiles. Upload false credentials. Share private information unnecessarily. Give your login credentials to unauthorized persons.
45. Organizational responsibilities
Organizations using Vaurse are responsible for: Determining appropriate purposes for their processing. Providing appropriate privacy notices. Obtaining required permissions. Managing administrator access. Ensuring data accuracy. Establishing appropriate retention periods. Handling requests from their data subjects. Using Vaurse lawfully. Vaurse may provide tools and infrastructure to support these responsibilities but does not replace an organization's legal obligations. The DPC's guidance emphasizes that data controllers should ensure data quality, clearly specified purposes, openness, security safeguards and mechanisms for data-subject participation.
46. Employee data
Where Vaurse is used by an employer, employee information may be processed for purposes including: Employee identification. Attendance. Access control. Organizational communication. Credentials. Professional profiles. Lead generation. Security. The employer may determine the purposes and means of processing certain employee information.
47. Student data
Where Vaurse is used by an educational institution, student information may be processed for: Student identification. Credentials. Attendance. Access control. Events. School communities. Alumni services. Other educational purposes. The educational institution is responsible for determining appropriate legal and privacy requirements applicable to its student data.
48. Event attendee data
Event organizers may access information associated with their events. Depending on the event configuration, this may include: Registration information. Profile information. Attendance. Check-in. Networking interactions. Lead information. The event organizer is responsible for informing attendees about its processing activities where required.
49. Verified identity and privacy
Vaurse's mission is to build infrastructure for trusted digital identity. Verification does not mean that every piece of information in a profile is publicly exposed. We aim to enable users and organizations to share appropriate information while maintaining control over information that should remain private. Where supported, users may control what information is displayed publicly.
Vaurse's mission is to build infrastructure for trusted digital identity. Verification does not mean that every piece of information in a profile is publicly exposed. We aim to enable users and organizations to share appropriate information while maintaining control over information that should remain private. Where supported, users may control what information is displayed publicly.
51. Facial recognition and automated identification
Where enabled by an organization, Vaurse may support automated identification technologies. These systems may compare information against an authorized identity record for purposes such as: Access control. Attendance. Security. Authentication. Such systems may produce incorrect results. Organizations should maintain appropriate alternative procedures where required, especially where an automated result could materially affect an individual's access or rights.
52. Data Accuracy
We aim to keep personal information accurate and up to date. You can update many profile details directly through your Vaurse account. If information is inaccurate and cannot be changed through the platform, you may contact us. The DPC identifies quality of information—keeping data accurate, available and up to date—as a key data-protection requirement.
53. Account deletion
You may request deletion of your Vaurse account. Account deletion may result in: Deactivation of your Digital Voscard. Loss of access to certain services. Removal of publicly displayed information. Deactivation of associated credentials. Some information may be retained where required by law or reasonably necessary for: Fraud prevention. Security. Financial records. Dispute resolution. Legal compliance.
54. Data retention after account deletion
Deleting your account does not necessarily mean every record is immediately destroyed. For example, information may remain in: Backups. Legal records. Transaction records. Security logs. Organizational records. Such information will be handled in accordance with applicable retention requirements.
55. Data protection supervisor
Vaurse will maintain appropriate responsibility for data protection and privacy matters as required by applicable law. Where required, Vaurse will appoint a Data Protection Supervisor or equivalent responsible person. Contact details will be published here: Data Protection Supervisor Vaurse Limited Email: perpetual@vaurse.com
56. Data protection commission
Where applicable, individuals may also contact Ghana's Data Protection Commission regarding data-protection concerns. The DPC is the statutory body responsible for regulating personal-data processing and protecting privacy rights in Ghana. Data Protection Commission – Ghana Email: info@dataprotection.org.gh Phone: +233 256 301 533 The Commission also provides mechanisms for individuals to file complaints regarding alleged violations of their data-protection rights.
57. Changes to this private policy
We may update this Privacy Policy from time to time. When we make changes, we will update the: "Last Updated" date at the top of this document. Where required, we may provide additional notice or obtain consent before implementing material changes.
58. Governing law
This Privacy Policy shall be governed by the applicable laws of the Republic of Ghana, including the Data Protection Act, 2012 (Act 843), where applicable. Nothing in this Privacy Policy is intended to remove or limit mandatory rights provided to individuals under applicable law.
59. Contact us
Vaurse Limited Location: Accra, Ghana Website: https://vaurse.com Email: hello@vaurse.com Privacy/Data Protection: info@vaurse.com Phone: +233 59 882 3667
60. Your privacy matters
Vaurse is building the Infrastructure of Trust for the Digital World. Trust isn't only about verifying people. It is also about earning the trust of the people whose identities and information we help protect. We are committed to building Vaurse with privacy, security, transparency and responsible data use at its foundation. The Future Is Verified.